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Privacy Policy

At DigitalYard, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy applies to all users of our website, digital products, services, and platforms.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

DigitalYard is a fully integrated digital corporate operating across Egypt and the United Arab Emirates, offering digital services, solutions, and products to individuals, startups, corporates, and government entities. We support entrepreneurs, streamline workflows, and enable digital transformation through innovation and technology.

2. Information We Collect

We collect different types of data to provide you with the best possible experience:

a. Personal Information

  • Name, email address, phone number
  • Company or organization name
  • Job title and industry
  • User credentials if signing up for a platform or service
  • Communication preferences and correspondence

b. Project & Business Information

  • Business objectives, strategies, and content
  • Documents, media, and workflow processes submitted for service use
  • Feedback, testimonials, or case study materials with consent

c. Technical Information

  • IP address, browser type, device identifiers
  • Location data (where applicable and permitted)
  • Website usage data and interactions via cookies or analytics tools
  • Session logs and page visit history

3. How We Use Your Information

We use your data for the following purposes:

  • To deliver the products and services you request
  • To provide personalized solutions based on your needs
  • To communicate with you about service updates, invoices, promotions, or customer support
  • To improve our digital platforms and user experience
  • To fulfill legal and regulatory obligations
  • To protect against unauthorized access, fraud, or abuse

4. Sharing Your Information

We do not sell, lease, or trade your personal data. We may share data in the following limited cases:

  • With third-party service providers who assist us in hosting, analytics, or communications
  • With legal authorities if required by law or necessary to protect our rights or the safety of others
  • With partners or affiliates strictly to deliver requested services and maintain service quality
  • In case of a merger or acquisition, where data may be transferred under confidentiality agreements

5. Data Security

We implement physical, technical, and organizational safeguards to protect your information:

  • Secure hosting environments and encrypted data storage
  • Role-based access control and secure authentication protocols
  • Regular security updates, audits, and risk assessments
  • Staff training on data privacy and compliance

6. Your Data Rights

Depending on your jurisdiction (e.g., UAE, Egypt, EU), you may have rights to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Object to or restrict certain data processing
  • Request deletion of your personal data (subject to legal limitations)
  • Withdraw consent where processing is based on consent

You may exercise these rights by contacting us directly at info@digitalyard.com.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Store your preferences and session data
  • Monitor website performance and improve usability
  • Deliver relevant marketing or advertising content

You can manage or disable cookies via your browser settings at any time.

8. Retention of Information

We retain your data only as long as necessary for:

  • Service delivery and contract fulfillment
  • Legal or regulatory compliance
  • Dispute resolution or business continuity

We regularly review our data retention practices to ensure minimal storage of personal data.

9. International Data Transfers

If you are located outside of Egypt or the UAE, your information may be transferred to and processed in our operating countries. We ensure appropriate safeguards are in place when transferring data across borders.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. You are encouraged to review this policy periodically to stay informed of how we protect your data.